SHIPPING POLICY
Shipping Locations: We ship across India to all serviceable pin codes.
Free Shipping:
- Shipping charges for your order will be calculated and displayed at checkout.
- Enjoy free shipping on all orders above ₹4999.
- Delivery delays can occasionally occur due to unforeseen circumstances.
Our commitment to exceptional service
- We are dedicated to providing exceptional customer service. We ensure that all products listed on our website are in stock, and the pricing is accurate.
- In the unlikely event that an ordered item is unavailable or we are unable to fulfill your order, we will notify you within 2 working days. You will have the option for a backorder or a full refund, as per your preference.
Order processing time: Orders are processed within 1-2 business days after receiving payment confirmation, depending the stock availability.(Shipping 2-10 days)
Once your order is dispatched, you will receive a confirmation email or WhatsApp message with tracking details.
Delivery time: Delivery typically takes 5-10 business days, depending on your location.
Remote areas may require additional time.
Tracking your order: Once dispatched, you can track your order using the tracking details provided.
For any assistance, feel free to contact us via WhatsApp or email.
Delays: While we aim for timely delivery, delays may occur due to unforeseen circumstances, such as weather, holidays, or courier issues. We appreciate your patience in such cases.
Packaging: All products are carefully packaged to ensure they arrive in perfect condition.
Returns & Exchange: For information on returns or exchanges, please refer to our Return Policy.
Missed Delivery : Our logistics partners attempt thrice to deliver your shipment. However, for orders which are not collected at your end will be returned to us. We will re-ship the order at your request for an additional ₹250.
Damaged Products: Our team carries out strict quality checks before shipping out the products to our customers. However, damages caused in transit after the product has been shipped is beyond our control. The MuniVeer is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
International Shipping Policy:
- Currently, we do not ship outside India.
Contact Us: For any shipping-related queries, reach out to us at:
WhatsApp-9740221650
Email: divyamanju@themuniveer.com