TERMS AND CONDITIONS

Welcome to The MuniVeer! With the Trade name The MuniVeer (GSTIN: 29AXUPS7704G2ZO)These Terms and Conditions ("Terms") govern your use of our website, themuniveer.com("Website"). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our Website. Please read the following Terms and Conditions carefully before using our website. 

1. Introduction: These Terms and Conditions govern the use of the website and services provided by The MuniVeer, a brand founded by Divya Manjunath. By using our website, you agree to abide by these terms and conditions, which may be updated from time to time.

2. User Eligibility: You must be at least 18 years of age to use our services. By using this website, you represent and warrant that you are of legal age to form a binding contract under Indian law.

3. Changes to Terms: We The MuniVeer reserve the rights to modify these Terms at any point of time, any changes will be posted on this page with an updated effective date. Your continued use of the Website after any such changes constitutes your acceptance  of the new Terms. The materials appearing on The MuniVeer Website could include Photographic, technical or typographical errors. The MuniVeer does not warrant that any materials on its website are accurate, complete, or current. The MuniVeer may make changes to the materials contained on its website at any point of time without any notice. The MuniVeer does not, make any commitment to update the materials.

4. Copy Rights and Intellectual Property: All content on this website, including but not limited to text, images, logos, graphics, software and designs, are the property of The MuniVeer or our licensors. You may not reproduce, distribute, copy, modify, publish, transfer, sell, display or otherwise in any  way exploit contents commercially from www.themuniveer.com without our explicit consent, legal actions will be taken under the laws of Indian jurisdiction.

5. Account Registration: To make a purchase or use certain services on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

6. Prohibited Use: You agree not to use this website for any unlawful purposes, including but not limited to:

*Violate any applicable laws.

*Attempt to gain unauthorized access to any portion of the website.

*Engaging in fraud or deceptive practices.

*Distributing viruses or malicious software.

*Violating the rights of others, including intellectual property rights.

7. Product Information:  We take all reasonable steps to ensure the accuracy of product descriptions, prices, and images on our website. We strive to ensure that our product descriptions, However, we cannot guarantee that the information or other content displayed on website are complete, reliable, current or is free from errors. Prices and availability are subject to change without notice.

8. Pricing: All prices are listed in INR and are subject to change without any notice, we are not responsible for typographical errors in pricing.

9. Order Acceptance and Cancellation: When you place an order with us, you will receive an order confirmation. However, this does not constitute acceptance of the order. The MuniVeer reserves the right to accept or decline any order for any reason, including but not limited to availability, errors in product details, or issues with payment.

10. Payment: We accept payment via a variety of methods, including credit/debit cards and other online payment options. By making a payment, you represent that the payment details you provide are accurate and that you are authorized to use the chosen payment method.

11. Return and Refund: Please refer to our delivery and returns page for detailed information on our return and refund policy.

12. Shipping and Delivery: We make every effort to process and ship your order in a timely manner. Delivery times are estimated and may vary based on your location and the shipping method chosen. The MuniVeer is not responsible for any delays caused by third-party shipping carriers.

13. Privacy and Data Protection: Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.  The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Information we collect directly from you

  • Basic contact details including your name, address, phone number, email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, ex: when sending a message through the Services.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  • Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

14. Limitation of Liability: The MuniVeer, founder, employees, agents, or officers, will not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website, including any errors in content, issues with orders, or shipping delays.

You agree to indemnify ,defend, and hold harmless to The MuniVeer and its officers, founders, employees, and agents from and against any claims, liabilities, damages, expenses, losses arising out of or in any way connected with your use of the website or your breach of these terms and conditions.

15. Governing Law: These Terms and Conditions  or any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India in which jurisdiction in which The MuniVeer operates. Any disputes arising from or related to these terms will be resolved in the courts of India.

16. Changes to Terms: We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting. It is your responsibility to review these terms periodically.

15. Contact Information If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: divyamanju@themuniveer.com

Phone: 8867781897

Address:#21, Dheemantha, Naidu Layout, Jaraganahalli, J P Nagar 6th phase, Bengaluru-560078

Thank you for visiting The MuniVeer!

Disclaimer of Warranty/Limitation of Liability

Product Information
All descriptions, images, and details provided by [Your Business Name] are intended for informational purposes only. We make reasonable efforts to ensure accuracy but do not guarantee that all information is complete, current, or free from errors.

Condition of Products
Products are sold "as is" without any warranties, express or implied, except where explicitly stated.
Slight variations in color, size, or texture may occur due to differences in screen resolution or manufacturing processes.

No Warranty of Suitability
We do not guarantee the suitability of products for any specific purpose unless explicitly stated. Buyers are encouraged to verify product compatibility with their requirements before purchase.

 Returns and Exchanges
Returns, refunds, or exchanges are subject to our [Return Policy].
We reserve the right to deny any claims for refunds or exchanges if the product is found to be misused or altered after purchase.

Usage and Care
Buyers are responsible for following proper usage and care instructions provided with the products.
We are not liable for damages resulting from misuse, mishandling, or failure to follow care instructions.

Limitation of Liability
In no event shall The MuniVeer, its owners, employees, or affiliates be held liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill, resulting from:

*The use or inability to use our products or services.
*Any unauthorized access to or alteration of your transmissions or data.
*Any errors or omissions in the content, products, or services.

Force Majeure 

The MuniVeer shall not be held liable for any failure or delay in processing orders, delivering products, or fulfilling any other obligations due to circumstances beyond our reasonable control, including but not limited to:

1. Natural Disasters: Floods, earthquakes, storms, or other acts of nature that disrupt operations.
2. Government Restrictions: Changes in laws, regulations, bans, import/export restrictions, or lockdowns imposed by authorities.
3. Health Emergencies: Epidemics, pandemics, or public health crises that affect supply chains, logistics, or staffing.
4. Supply Chain Disruptions: Shortages of raw materials, transportation issues, or delays caused by third-party suppliers.
5. Technical Failures: Website downtime, payment gateway interruptions, or other technical issues outside our control.
6. Civil Unrest: Strikes, riots, protests, or acts of terrorism that impact business operations or shipping services.

In such cases:
The MuniVeer reserves the right to suspend or cancel orders without liability.
Customers will be notified as soon as possible regarding any delays or inability to fulfill their orders.
Refunds or alternatives will be provided in line with our return and refund policy if the order cannot be completed.

We are committed to resuming normal operations promptly once the force majeure event is resolved. This clause does not absolve us of any obligations that can reasonably be met despite such circumstances.

Contact Information

Email : divyamanju@themuniveer.com